To design and manage performance improvement initiatives that align with organisation’s goals.
Each of our clients have unique culture and goals, and each faces different industry challenges. We take this uniqueness as our starting point in designing the details of initiative design and implementation.
1. Initial assessment & solution development
The initial assessment evaluates the strengths and weaknesses of our client’s current improvement initiatives and work hand-in-hand with them to customise solutions to address their unique needs.
2. Team formation
Not only do we match the right people from the clients’ organisation with the right people from ours, we also help in forming implementation teams within clients' management structure.
3. Rollout planning
We work with clients to develop a plan that contains detailed actions and accountabilities required for the initiatives to be successful.
4. Plan Execution
We coordinate and mobilise internal and/or external subject matter experts and resources to make the improvement initiatives a reality. Our implementation leads are seasoned practitioners in both traditional and Agile project management methods.
5. Initiative Tracking & Management
We set up periodic governance sessions with the sponsor and key stakeholders to actively manage priorities and any roadblocks.
Once all the plans have been executed and all actions were taken to reach the targets we look back to the key performance metrics to evaluate our improvement plan with the baseline.
We will also check to make sure the improvement initiatives have delivered the desired business objectives before we close out the engagement.